sign in
Privacy and compliance, by design - mandera

Privacy and compliance,
by design

mandera's analytics are privacy-first, your data stays in Germany, and none of it is ever used to train AI. Everything your legal team needs is on this one page.

The full picture, in two parts

Part one: how the analytics measure without ever identifying a person. Part two: the infrastructure behind them, from hosting and sub-processors to security, your rights, and setup.

Analytics

mandera measures your traffic without anything that can identify a person. Many privacy-focused analytics tools still derive a short-lived identifier from each visitor, typically by hashing the IP address together with the user agent. That can be done thoughtfully, but it leaves your data protection team with something to assess: an identifier derived from a person.

mandera removes the question entirely. A visitor's IP address is dropped the instant a request arrives, before it is stored, logged, or processed in any way, so there is never an identifier to assess. Nothing is hashed, and no record can be traced to a person. A visit is recognized from the referrer, not from anything derived from the visitor. Every signal we touch is listed in our how we track documentation.

How mandera analytics track
Cookiesnone
Personal datanever collected
IP addressesnever stored, logged, or processed; dropped the instant a request arrives
Consent bannernot required (§25 TTDSG)
Fingerprints & cross-site trackingnever
URL query stringsstripped, full URLs never stored
Page views, sources, devicesyes, aggregated
Countryfrom the browser timezone
Engagement (time, clicks, scroll, mouse movement)yes, aggregated
Campaign tracking (UTM)supported

Infrastructure

mandera is designed, developed, and operated in Germany by mandera Software GmbH. Your analytics data is stored and processed on servers in Germany, stays in the EU, and is never transferred outside it. One company, one stack, one jurisdiction, under European privacy law.

A few necessary providers sit around that core, each one in the EU and named in full in the table below: hosting, the AI model, and the SEO data source. Each receives only the minimum it needs, your visitors' data is never shared with any of them, and the AI is never trained on your data.

mandera
Legal entitymandera Software GmbH, Germany
Data locationEU servers in Germany
Transfers outside the EUnone
Sub-processors, the necessary minimum, all in the EU
HostingHetzner, in Germany
AIMistral Large 3, the flagship model of the French company Mistral, hosted in the EU, with zero data retention and never trained on your data
SEO dataDataForSEO, on servers in Germany, receives only domains and keywords
Personal or visitor data sharednever, it does not leave mandera
Changes to sub-processors14 days notice, with a right to object
Full listmandera.ai/subprocessors
Security
Encryption in transitHTTPS/TLS
Access controlrole-based and least-privilege, with MFA for admin accounts
Backupsregular, with rolling deletion
Your rights
Data ownershipyours
Sold or sharednever
Data export and deletionany time
Deletion after cancellationwithin 90 days, backups included
Data Processing Agreementpublic at mandera.ai/dpa
GDPRanalytics compliant by design with no personal data (Art. 25); stored content covered by the public DPA
Setup
Installationone line of code in your website head
Time to liveabout two minutes
Ongoing maintenancenone, it runs automatically

Frequently asked questions

No. mandera sets no cookies and collects no personal data, so there is nothing a visitor would need to consent to. Keep in mind that other services on your site, such as ad pixels or embedded videos, may still require consent independently of your analytics.
Two layers, honestly separated. The analytics are GDPR compliant by design: no personal data is collected, no identifier exists, and if a visitor ever exercises their GDPR rights there is nothing to look up, because no record can be linked to a person. Beyond analytics, mandera stores the content you create, such as strategies and your brand memory, on EU servers in Germany. That part is covered by our Data Processing Agreement, which is public.
You stay the controller of your website data; mandera Software GmbH processes it on your behalf under the Data Processing Agreement. For your account data, such as your email and billing details, mandera is the controller, as described in our privacy policy.
A visit is recognized from the referrer rather than from anything derived from the person. The IP address is dropped the moment a request arrives, nothing is hashed, and no identifier exists at any point. The full list of signals is in our how we track documentation.
On servers operated by Hetzner in Germany. Your data stays in the EU, and there are no transfers outside the EU.
Never. mandera's AI features run on Mistral Large 3, the flagship model of the French AI company Mistral, hosted in the EU with zero data retention: nothing is stored beyond the individual request, and nothing is ever used for training.
No, not on its own. mandera surfaces growth opportunities and produces ready-to-use content and strategies, but nothing reaches your website unless you put it there. You review, approve and publish everything yourself, so you stay in full control of what goes live.
Three, and that is the complete list for your website data: Hetzner (hosting, Germany), Mistral (AI processing on Mistral Large 3, EU, zero data retention), and our SEO database partner DataForSEO (servers in Germany), which receives only domains and keywords, never personal or visitor data. Your billing data is handled by Stripe, and account emails such as password resets are sent through Resend (EU), both as described in our privacy policy.
mandera collects no personal data, so visitors do not need to consent to anything. Many companies still mention mandera in their privacy policy for full transparency, and we recommend it. Our documentation includes a ready-to-paste paragraph for exactly that.
You do not have to ask: it is public at mandera.ai/dpa. If your legal team needs a countersigned copy for your records, request it through our contact form and we will send it over.
No. The mandera script loads asynchronously and never blocks rendering: your page paints exactly as fast with mandera as without it. At about 5 KB, it weighs as much as a small icon.

Nothing to assess, nothing to defend

Start your free trial, or talk to us if your legal team needs a DPA or a closer look.

Start free trial